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Avaya offers help addressing social-media blowback | Network World

Avaya is betting businesses want to respond as quickly as possible to attacks and criticisms launched from Twitter, Facebook and blogs in order to minimize the negative impact they have.

Facebook adds IPv6 support | Network World

Facebook said Thursday that it was offering "experimental, non-production" support for IPv6, the long-anticipated upgrade to the Internet's main communications protocol.

POLL: Who Will Turn Up The Heat On Bankers? | Network World

Remember a few years ago when the banking community was on edge that Walmart was going to get a bank charter and the pundits declared that Walmart would soon dominate the banking world? Now, some wonder if Facebook could represent a formidable challenger to the established banking community. After all, we have all seen the stats about how many people are on Facebook (it would be the 4th largest country in the world, 50% of Facebook users login at least once a day, etc.) But what about Apple? Or Google? Or

Facebook Spiderman entangles Italian politicians | Network World

As Italian politicians call on their fellow countrymen to dig deep into their pockets to avoid following Greece into a financial freefall, someone has been leaking embarrassing details of the lawmakers' perks and privileges on the Internet.

Do we need a social media ‘operating system’? | Network World

A start-up called Pip.io argues that social media requires a new type of operating system for browsing sites such as Facebook, Twitter.

Survey: Social media not useful for BI yet | Network World

While the number of users on Twitter, Facebook and other social-networking sites continues to grow, business intelligence practitioners remain skeptical about the value of knowledge such services could generate, if one survey by a data warehousing firm is any indication.

Group: New version of PROTECT IP may target legal sites | Network World

An upcoming version of U.S. legislation designed to combat copyright infringement on the Web may include provisions that hold online services such as Twitter, Facebook and YouTube legally responsible for infringing material posted by users, according to one group opposed to the bill.

Anonymity vs. real names on social networks | Network World

Let's cut to the chase: This one is really about whether Facebook and the new kid on the block, Google+, should get to throw their considerable weight around by requiring that users post to their social-networking sites using real names.

Site tracks ‘love,’ ‘hate’ of SAP, Oracle and other software vendors | Network World

Enterprise software vendors have been rushing to build or buy "sentiment analysis" technologies that can analyze the tone of what people are saying about companies and brands on social media sites like Facebook, Twitter and LinkedIn.

Social networking malware: Protect yourself | Network World

As social networking tools change the way we communicate, spammers have begun turning their attention to services such as Facebook and MySpace, tricking users into installing viruses, launching fraudulent websites and deploying malware throughout their computers and networks, accoring to a a new report by MessageLabs.

Facebook, Mobile Phones and the Future of Shopping | Network World

At least 22 retailers have been driven into bankruptcy protection during this recession, including RedEnvelope and Eddie Bauer, or gone out of business altogether, like Circuit City. Blockbuster, Virgin Megastores and many more have closed stores. Survivors, suffering deflated profits and slow sales, warn of bleak holidays: The National Retail Federation predicts a 1 percent sales decline for the season compared to last year. Even Wal-Mart feels the slump, with same-store sales down 1 percent in its second

LinkedIn Opens APIs, Clearing Way for New Apps | Network World

LinkedIn today opened a set of APIs to software developers who want to build apps to interact with the social networking service. With this move, LinkedIn jumps into a growing battle between Google, Facebook and others that want to be the center of your everyday social media experience.

Alleged Craigslist killer gets friends’ support on Facebook | Network World

The man arrested for allegedly targeting women who advertised massage and other exotic services on Craigslist is getting some support - on Facebook anyway.

Facebook worm refuses to die | Network World

A worm program that has been tricking Facebook users into downloading malicious software since July has resurfaced.

Facebook Tips: Staying Safe While Using Games and Apps | Network World

The maker of the popular FarmVille game has agreed to change its practices that subjected Facebook users to some scammy offers. But the more games and apps that you use on Facebook, the higher your risk for malware, phishing scams and hacking. Here are four tips for staying secure.

Coping With Social Media Burnout | Network World

Jack MacKay, CIO of the American Medical Association (AMA), acknowledges he's "slow to adopt" social media tools, but he has opened Facebook, LinkedIn and Twitter accounts to "at least become knowledgeable in the areas." Maintaining a presence on these sites has proved more difficult.

Harvard researchers underwhelmed by peer influence on Facebook | Network World

Most people make friends with others online who have common interests, but it's rare for people's interests to rub off on others, according to new research out of Harvard University based on an examination of four years’ worth of Facebook data.

Job ad: Microsoft looking to offer Windows Mobile updates | Network World

Just days after customers complained on a Facebook discussion about the lack of software updates to Windows Mobile phones, Microsoft published a job ad for a developer who will build an update process for the operating system.

Little-Known Alternative to Safari & Chrome for iPhone, iPad | Network World

I'm always partial to products that come out of small companies and independent developers. After all, Dell and Facebook started in dorm rooms, and giant companies like, Microsoft, HP and Apple launched as shoe-string operations It is, you might say, the Silicon Valley way, even if some of those outfits were born outside of California. So it's good to see a worthy competitor to Apple's Safari mobile browser come out of the software shop of Ang Quang Do, an independent developer based in London.

News Corp.’s Jon Miller: MySpace stopped innovating | Network World

MySpace stopped innovating at a time when it led the social networking market and had strong momentum, leaving the door open for competitors such as Facebook and Twitter, said Jonathan Miller, who oversees News Corp.'s Internet businesses, including the embattled MySpace.

Zappos gets savvy with social media | Network World

As a fast-growing online retailer of shoes and other apparel, Zappos.com is a power player when it comes to using social media such as Facebook and Twitter to engage with existing and potential customers. Zappos CEO Tony Hsieh has nearly 1.3 million followers on Twitter, and the company's official Facebook page has almost 21,000 fans.

6 Ways We Gave Up Our Privacy | Network World

Privacy has long been seen as a basic, sacred right. But in the Web 2.0 world, where the average user is addicted to Google apps, GPS devices, their BlackBerry or iPhone, and such social networking sites as Facebook and Twitter, that right is slowly and willingly being chipped away. In fact, some security experts believe it's gone already.

LinkedIn Tip: How to Opt-Out of Social Advertising | Network World

Facebook calls them "sponsored stories" and LinkedIn calls them "social ads." And you've likely seen them: small modules in the margin of your screen that promote a company or product with information on which of your friends or connections "like" or "follow" that brand.

Facebook IPO filing addresses mobile, e-commerce | Network World

Facebook's application Wednesday to sell shares on the open market includes hints about its plans for mobile use and online payments, and reveals previously guarded information about how much its executives get paid.

Why privacy plays a part in social network’s fiscal future | Network World

As social networks like Facebook and LinkedIn strive to formulate sustainable business models built upon advertising or the selling of premium services, the biggest hurdle they face might rest within their users' increased awareness of online privacy.